Privacy Policy

Effective Date: January 2026
Well On Course Training
Contact Email: info@welloncourse.co.uk

1. Introduction

At Well On Course Training, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your information when you use our website, book training, or contact us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the terms of this policy.

2. Who We Are

[Organisation Name] provides professional training services, including accredited and non-accredited courses.

For the purposes of data protection law, we act as the Data Controller of your personal information.

If you have any questions about this policy, please contact:
📧info@welloncourse.co.uk

3. Information We Collect

We may collect the following personal data:

Information You Provide:

Name
Email address
Telephone number
Organisation name and job title
Billing address
Payment details (processed via secure third-party providers)
Booking and course information
Enquiry details

Information Collected Automatically:

IP address
Browser type and device information
Website usage data
Cookies (see Cookie section below)

We do not intentionally collect sensitive personal data unless necessary for course delivery and only where appropriate safeguards are in place.

4. How We Use Your Information

We use your personal data to:

Process and manage course bookings
Deliver training services
Issue certificates
Provide joining instructions and course updates
Respond to enquiries
Send marketing communications (where consent is given)
Comply with legal and financial obligations
Improve our website and services

5. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

Contract – to deliver training services you have booked
Legal Obligation – to meet financial and regulatory requirements
Legitimate Interests – to manage and improve our services
Consent – for marketing communications

You may withdraw consent at any time.

6. Marketing

If you opt in, we may send you information about future courses, events or services.

You can unsubscribe at any time by:

Clicking the unsubscribe link
Contacting us directly

We do not sell or share your data for third-party marketing.

7. Sharing Your Information

We may share your data with trusted third parties where necessary, including:

Payment processors
Accreditation bodies (for certification)
IT and website service providers

All third parties are required to process data securely and in compliance with data protection law.

8. Data Retention

We retain personal data only for as long as necessary to:

Deliver training services
Maintain certification records
Meet legal and financial record-keeping requirements

Financial records are typically retained for up to six years.

9. Data Security

We take appropriate technical and organisational measures to protect your data, including:

Secure systems and password protection
Encrypted connections (SSL)
Restricted access to personal data

However, no internet transmission is completely secure.

10. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent

To exercise your rights, contact us at info@welloncourse.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk

11. Cookies

Our website uses cookies to enhance user experience and analyse site traffic. You can manage cookie preferences through your browser settings.

12. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.